One simple question managers or leaders can ask that has the power to change the dynamic between themselves and those around them:
“What motivates you in the day to day?”
I sent a quick email back to Emmy Gray the other day, boosting her up for handling a very complex client communication with poise and clarity. She’s a strategic client relationship lead in our company — and that job is very intense. It’s filled with a lot of emotions and complexities and pressure from all angles — internal and from our clients. But what I didn’t realize was that the one little email acknowledging her written communication went further for her than I could have imagined.
So let’s dig into affirmation and some other love languages.
Listen, reflect, and embrace your next ah-ha moment.